Certificate III in Information, Digital Media and Technology

Current intake is full, please contact admissions for next intake or a link for the next intake.


This course is coming soon. Register your interest by contacting us.


The course suits the type of person who loves learning more about computers and helping others with their computer problems.

After mastering the basics of installing and optimising software, creating user documentation and running standard diagnostic tests you will learn to maintain computer hardware and Software and provide basic systems administration. You will alsolearn to problem solve basic computer problems, learning how to advise potential clients.

At completion of your training you will have the skills to apply for positions such as a Help Desk Officer, Help Desk Assistant, PC Support and Technical support

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Course Information

Current intake is full, please contact admissions for next intake or a link for the next intake.


Computer Training Australia
Level 6, 250 Collins Street
Melbourne, Victoria 3000
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Trainer Profiles

Laura James holds a Certificate IV in Training and Assessment, a Bachelor of Business in Management and Marketing, is a qualified Proof Reader & Editor,  and is currently undertaking her Masters in Training and Development.   Laura has over 20 years’ experience working in large c...
Keat Chiew is a TAE40110 certified and experienced executive with extensive local and international business management and marketing experiience. He is also a Business mentor with Small Business Mentoring Services. Keat is an accomplished business manager with strong understanding of business prici...
Damian has over 6,000 hours coaching, training and facilitation experience, in one on one and group formats. He holds a Certificate IV in Workplace Training and Assessment and a degree in Adult Learning and Development, from Monash University. He synthesizes academic studies with real-world general...
Lisa Watson holds a Certificate IV in Training and Assessment and Diploma of Management and is currently undertaking Diploma in Vocational Education and Training and Diploma in Training Design. She has 9 years of experience training and managing large sales teams and has successfully run a home-base...
We're proud to have Jenelle as one of our Micro Business trainers here at Computer Training Australia. With over 19 years of experience in business management Jenelle is a great asset to our experienced training team.  Courses Jenelle Teaches Cert IV in Small Business Cert III in Micro Bus...

Course Cost


Course Fee-$4180

Attendance is 1 day per week for a duration of 38 weeks

Course Outline

17 Units of Competency

This course is made up of 17 nationally accredited Units of Competency.

BSBSUS401 Implement and monitor environmentally sustainable work practices
BSBWHS304 Participate effectively in WHS communication and consultation processes
ICTICT202 Work and communicate effectively in an ICT environment
ICTICT301 Create user documentation
ICTICT302 Install and optimise operating system software
ICTSAS301 Run diagnostic tests
ICTICT203 Operate application software package
ICTICT304 Implement system software changes
ICTICT307 Customise packaged software applications for clients
ICTICT308 Use advances features of computer applications
ICTICT409 Develop macros and templates for clients using standard products
ICTICT306 Migrate to new technology
ICTICT305 Identify and use current industry stpecific technologies
BSBEBU401 Review and maintain a website
ICTWEB302 Build simple websites using commercial programs
ICTSAS305 Provide ICT advice to clients
ICTSAS306 Maintain equipment and software

Pre-requisite Courses

Prior to applying for this course you must have complete our Certificate II in Information, Digital Media and Technology (pre-employment) course.



Help Desk Officer, Help Desk assistant, PC Support and Technical support

Job Placements Opportunities


not available